Terms of use

Last updated 12 November 2026. These terms cover Tokyo by Locals and its 18+ section, After Hours.

1. What we are

Tokyo by Locals is an independent English guide to restaurants, salons and spas in Tokyo and Kanagawa, with a booking desk that contacts venues in Japanese on your behalf. We are not the venue. Your meal, treatment or service is provided by the venue, under the venue's own rules, and you pay the venue directly.

2. Scores and listings

Scores and review counts are quoted from Tabelog and Hot Pepper Beauty as they appeared on the date shown, with a link to the source. They belong to those sites and change over time. We are not affiliated with or endorsed by those sites or by the venues listed. Hours, prices and menus can change without notice, so please treat them as a guide.

3. Booking requests

Sending a request does not make a booking. Your booking exists only when we email you a confirmation. Venues can decline a request, and some will only accept certain times or party sizes. Please give a name and email you actually use, because that is how we reach you.

4. Fees

• Bookings we make on a Japanese-only online form: free.
• Bookings we make by phone: JPY 4,900 per booking.
• After Hours bookings: JPY 5,900 per booking.

A fee is charged by card only after the venue has confirmed your booking. The fee is for arranging the booking and is separate from anything you pay the venue.

5. Changes and cancellations

If your plans change, reply to your confirmation email as early as you can so that we can tell the venue. The venue's own cancellation rules apply to your booking. Questions about a booking fee you have paid are handled by email, case by case.

6. Please show up

Small venues hold a seat for you and turn others away. If you do not arrive and do not tell us, we may decline future requests from you.

7. After Hours

After Hours is for adults aged 18 or over. The shops listed are registered businesses operating under Japanese law, and every performer is an adult. Each shop sets its own house rules, and may refuse service. We do not pass on requests that involve minors or age-play, services without protection, or drugs.

8. Liability

We take care to pass on your request accurately and to quote sources correctly, but we cannot guarantee a venue's service, availability or prices, and we are not responsible for what happens at a venue. Nothing in these terms limits rights you have under mandatory consumer law.

9. Law

These terms are governed by the laws of Japan.

10. Contact

Use the "Ask the desk" form on the home page, or reply to any email you receive from us.